Privacy Policy — Your Data, Our Responsibility
At 6v77, protecting the personal data of every player in Bangladesh is a core commitment, not an afterthought. This Privacy Policy explains precisely what information we collect, why we collect it, how we use and protect it, and what rights you hold over your own data.
Our Privacy Commitments at a Glance
The cards below summarise the most important aspects of how 6v77 handles your personal information. These summaries do not replace the full policy sections that follow — where any summary conflicts with the detailed section text, the detailed section governs.
6v77 collects personal data on a minimum-necessary basis. We ask for registration details, payment information, and identity documents required for KYC — nothing more than what is genuinely needed to operate a safe, compliant platform.
All data transmitted between your browser and 6v77 servers is protected by SSL/TLS encryption. Sensitive data stored at rest — including payment details and identity documents — is encrypted using AES-256, an industry-standard cipher.
6v77 does not sell, rent, or trade your personal data to third-party marketing companies, data brokers, or advertisers. Your information is used solely to deliver and improve the 6v77 service and to meet our legal obligations.
Registered players may request access to their personal data, request corrections, or ask for deletion of their account data at any time by contacting our support team. We will respond within 30 days of receiving a valid request.
6v77 uses cookies strictly for platform functionality, session management, and anonymous analytics. We do not use behavioural tracking cookies for third-party advertising purposes. Full details are provided in the Cookies section below.
We do not keep your data indefinitely. Retention periods are tied to the purpose for which data was collected — account data is held for the duration of your account plus a defined post-closure period required for legal and regulatory compliance.
Data We Collect
6v77 collects personal data from you in a number of ways — directly when you register, deposit, or contact us; automatically when you browse the Platform; and from third parties such as payment processors or identity verification providers. The categories of data we may collect are set out below.
1.1 Registration & Identity Data
- Full legal name, date of birth, and gender
- Residential address (city, district, postal code) within Bangladesh
- Email address and mobile phone number
- Username and encrypted password hash
- National Identity Card (NID) number or passport number (collected during KYC verification)
- Selfie or photograph submitted to confirm identity document ownership
1.2 Financial & Transaction Data
- bKash, Nagad, Rocket, or Upay mobile wallet account numbers (partial, for verification)
- Bank account details (account holder name, bank name, account number) where bank transfer is used
- Visa / Mastercard card type and last four digits (full card numbers are never stored by 6v77 — they are passed directly to the payment processor)
- Transaction history: deposit amounts, withdrawal amounts, dates, and reference numbers
- Wagering history: bet placement records, game session data, win/loss records
1.3 Technical & Usage Data
- IP address and approximate geolocation (city/country level)
- Device type, operating system, and browser version
- Pages visited, time spent on each page, click paths, and referral source
- Session identifiers and authentication tokens
- Error logs and crash reports generated during your use of the Platform
1.4 Communications Data
- Content of emails and live chat messages sent to our support team
- Records of any promotional communications sent to you and whether they were opened
- Feedback, complaints, and dispute records
1.5 Data We Do Not Collect
6v77 does not collect biometric data beyond identity photographs submitted for KYC. We do not collect religion, ethnicity, political opinions, or health data, except where a player voluntarily discloses health-related information in the context of a responsible gaming request (for example, self-exclusion on medical grounds), in which case that information is handled with the highest level of sensitivity and used solely to process the relevant request.
How We Use Your Data
We use the personal data we collect for specific, documented purposes. We do not use your data in ways that are incompatible with the purpose for which it was originally collected without first obtaining your consent or establishing a separate legal basis.
| Purpose | Data Categories Used | Legal Basis |
|---|---|---|
| Account creation and authentication | Registration & Identity Data | Contract performance |
| Processing deposits and withdrawals | Financial & Transaction Data | Contract performance |
| Age verification and KYC compliance | Registration & Identity Data | Legal obligation |
| Anti-money laundering monitoring | Financial & Transaction Data, Technical Data | Legal obligation |
| Fraud prevention and security | Technical & Usage Data, Transaction Data | Legitimate interest |
| Customer support and dispute resolution | Communications Data, Transaction Data | Contract performance |
| Responsible gaming monitoring | Transaction Data, Usage Data | Legal obligation / legitimate interest |
| Platform analytics and improvement | Technical & Usage Data (anonymised) | Legitimate interest |
| Promotional communications (opted-in players) | Registration Data, Communications Data | Consent |
Automated Decision-Making: 6v77 uses automated systems to detect fraud, unusual betting patterns, and potential responsible gaming concerns. Where an automated decision has a significant effect on your account (for example, a temporary suspension pending review), you have the right to request human review of that decision by contacting our support team.
Marketing Communications: If you have opted in to receive promotional emails or SMS notifications, 6v77 may contact you with information about bonuses, BPL / IPL promotions, seasonal offers, and new game launches. You may withdraw your consent at any time by updating your account preferences or by contacting [email protected]. Withdrawing marketing consent does not affect the lawfulness of processing carried out prior to withdrawal.
Legal Basis for Processing
6v77 processes personal data only where a valid legal basis exists. The four primary legal bases we rely upon are described below.
- Contract Performance: Processing is necessary to fulfil our contractual obligations to you as a registered player — including account management, bet settlement, payment processing, and customer support. Without this processing, we cannot provide the 6v77 service.
- Legal Obligation: Certain processing activities are required by law — for example, retaining transaction records for anti-money laundering compliance, conducting age verification, and reporting suspicious transactions to competent authorities. We are unable to waive these obligations.
- Legitimate Interest: We process some data on the basis of our legitimate interests in operating a secure, high-quality platform — including fraud detection, platform analytics, and responsible gaming monitoring. Where we rely on legitimate interests, we have conducted a balancing assessment to confirm that our interests do not override your rights and freedoms.
- Consent: Where processing is based on consent — primarily marketing communications — you are free to withdraw that consent at any time with no adverse effect on your account or access to the Platform. Consent is obtained through a clear, affirmative opt-in action during registration or in your account settings.
Data Sharing & Third Parties
6v77 does not sell or rent your personal data. We share data with third parties only where strictly necessary for the delivery of our service, for legal compliance, or where you have given explicit consent. All third-party processors who handle personal data on our behalf are bound by data processing agreements that require them to apply security standards consistent with our own.
Categories of Third-Party Recipients:
- Payment Processors: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, Visa, and Mastercard process transaction data on our behalf to facilitate deposits and withdrawals. These processors receive only the minimum data required to execute the transaction.
- Identity Verification Providers: Third-party KYC and identity verification services may process your identity documents and photographs to confirm your age and identity. These providers are contractually prohibited from retaining or using your data for any purpose other than verification.
- Game Technology Providers: Game studios and platform providers (including Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, Spribe) may receive pseudonymised session and wagering data to facilitate game delivery, audit RNG performance, and calculate jackpot contributions. No directly identifiable personal data such as your name or NID number is shared with game studios.
- Analytics Providers: We use anonymised, aggregated usage data with analytics tools to understand how players navigate the Platform and to improve user experience. No individually identifiable data is shared for analytics purposes.
- Legal and Regulatory Authorities: We may be required by law to disclose your data to competent authorities in Bangladesh, including law enforcement agencies, in connection with fraud investigations, anti-money laundering obligations, or court orders. We will notify you of any such disclosure unless legally prohibited from doing so.
International Data Transfers: Some of our third-party service providers — including certain game studios and technology partners — may be located outside Bangladesh. Where data is transferred internationally, we take steps to ensure that appropriate safeguards are in place, including contractual protections equivalent to those required under the Digital Security Act and applicable Bangladeshi data protection standards.
Business Transfers: In the event that 6v77 undergoes a merger, acquisition, or sale of all or substantially all of its assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified in advance of any such transfer and of any material changes to this Privacy Policy that may result.
Cookies & Tracking Technologies
6v77 uses cookies and similar tracking technologies — including local storage and session tokens — to operate the Platform efficiently, maintain your login session, and gather anonymous usage statistics. We do not use third-party behavioural advertising cookies.
| Cookie Type | Purpose | Duration | Can Be Disabled? |
|---|---|---|---|
| Strictly Necessary | Session management, login authentication, security tokens, CSRF protection | Session / up to 30 days | No — required for Platform to function |
| Functional | Remembering language preferences, game display settings, responsible gaming dashboard state | Up to 12 months | Yes — via browser settings |
| Analytics | Anonymised page-view counts, navigation paths, feature usage statistics — used to improve the Platform | Up to 24 months | Yes — via browser settings |
| Performance | Load time monitoring, error tracking, CDN delivery optimisation | Session | Yes — via browser settings |
Managing Cookies: You can control and delete cookies through your browser settings at any time. Please note that disabling strictly necessary cookies will impair your ability to log in and use the Platform. Instructions for managing cookies in common browsers are available on the browser's official support pages. 6v77 does not respond to Do Not Track (DNT) signals at this time, as no universally accepted standard exists.
Local Storage: In addition to cookies, 6v77 may use browser local storage to persist non-sensitive preferences such as UI layout and recently visited game categories. Local storage data does not expire automatically and can be cleared via your browser's developer tools or privacy settings.
Data Retention & Deletion
6v77 retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. The following retention schedule outlines our standard approach.
| Data Category | Retention Period | Basis for Retention |
|---|---|---|
| Account registration data | Duration of account + 5 years post-closure | Legal / AML obligation |
| KYC identity documents | Duration of account + 5 years post-closure | Legal / AML obligation |
| Transaction and wagering records | 7 years from transaction date | Financial regulatory requirement |
| Customer support communications | 3 years from last interaction | Legitimate interest (dispute resolution) |
| Marketing consent records | Until consent withdrawn + 3 years | Legal obligation (proof of consent) |
| Technical / server logs | 90 days rolling | Security and fraud prevention |
| Anonymised analytics data | Up to 24 months | Legitimate interest (platform improvement) |
When the applicable retention period expires, personal data is either securely deleted from our systems or irreversibly anonymised so that it can no longer be associated with any individual. Secure deletion is performed using industry-standard data sanitisation methods. Where data is held in backup systems, it will be deleted from those backups at the next scheduled backup purge cycle following the expiry of the retention period.
Account Closure and Deletion Requests: If you close your 6v77 account, or if your account is closed by 6v77, we will retain the minimum data required to satisfy our legal obligations (as indicated in the table above). You may submit a data deletion request by contacting [email protected]. We will acknowledge your request within three business days and complete the deletion of non-legally-required data within 30 days.
Your Privacy Rights
As a user of the 6v77 Platform, you hold a number of rights in relation to the personal data we hold about you. These rights are described below. To exercise any of these rights, please contact us using the details in Section 8.
- Right of Access: You may request a copy of all personal data we hold about you. We will provide this in a structured, commonly used format within 30 days of receiving your request. The first copy is provided free of charge; subsequent requests within a 12-month period may incur a reasonable administrative fee.
- Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you may ask us to correct it. Minor corrections (such as updating your email address) can be made directly within your account settings. For corrections to identity data, please contact support with supporting documentation.
- Right to Erasure ("Right to Be Forgotten"): You may request the deletion of your personal data. We will action this request for all data that we are not legally required to retain. Please note that we cannot delete data that is subject to mandatory retention periods under anti-money laundering or financial regulations.
- Right to Restrict Processing: In certain circumstances — for example, while a dispute is under review — you may ask us to limit how we use your data. We will continue to store the data but will pause active processing until the matter is resolved.
- Right to Data Portability: For data processed on the basis of consent or contract performance, you may request that we provide your personal data in a machine-readable format so that you can transfer it to another service provider.
- Right to Object: You may object to processing based on legitimate interests or for direct marketing purposes. Where you object to marketing, we will stop processing for that purpose immediately. Where you object to legitimate-interests processing, we will carry out a review and cease processing unless we can demonstrate compelling grounds that override your interests.
- Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out prior to the withdrawal.
6v77 aims to respond to all privacy rights requests within 30 calendar days. In complex cases we may extend this period by a further 30 days, in which case we will notify you within the initial 30-day window and explain the reason for the extension. We will not charge a fee for valid requests unless they are manifestly unfounded or excessive in nature.
Contact & Data Enquiries
If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data 6v77 holds about you, please contact our support and data team using the details below. All privacy-related enquiries receive dedicated attention and are treated with strict confidentiality.
Email: [email protected]
Live Chat: Available 24/7 directly through the 6v77 Platform. Average response time 2–5 minutes during normal operating hours (Bangladesh Standard Time, UTC+6).
Postal Address: For formal written requests, please address correspondence to the Data Enquiries Team, 6v77, Dhaka, Bangladesh. Postal requests may take longer to process than electronic enquiries.
Policy Updates: 6v77 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or Platform features. When material changes are made, we will update the "Last Reviewed" date at the top of this page. We may also notify you by email where the changes are significant. Your continued use of the Platform following a policy update constitutes acceptance of the revised Privacy Policy. We encourage you to review this page periodically.
Complaints: If you are not satisfied with how 6v77 has handled your personal data or responded to a privacy rights request, you may raise a formal complaint by writing to us at [email protected] with the subject line "Privacy Complaint". We will acknowledge your complaint within five business days and provide a full response within 30 days. If your complaint remains unresolved after our internal process, you may seek further recourse through applicable consumer protection channels in Bangladesh.
Your Privacy is Protected — Now Explore 6v77
Now that you understand how 6v77 protects your data, feel free to explore our cricket betting markets, casino games, and slots. Have questions? Our FAQ covers the most common topics. 18+ only — please gamble responsibly.